Troubleshooting your linked card (Plaid)
If you're linking your online banking credentials and get this error message we encourage you to double-check that there weren't any spelling or cha...
Thu, 2 Sep, 2021 at 4:59 PM
If you're linking your online banking credentials and get this error message, it means there was an issue with the answers you provided in the bank auth...
Thu, 2 Sep, 2021 at 4:59 PM
If you're linking your online banking credentials and get this error message it means you’ve entered your credentials incorrectly too many times. This t...
Thu, 2 Sep, 2021 at 4:59 PM
If you're linking your online banking credentials and get this error message it means our provider (Plaid) was unable to support your account due to res...
Thu, 2 Sep, 2021 at 5:00 PM
If you're linking your online banking credentials and get this error message it means you must log in directly to your financial institution and take so...
Thu, 2 Sep, 2021 at 5:00 PM
If you're linking your online banking credentials and get this error message it means the bank changed their MFA method and it's not supported by ou...
Thu, 2 Sep, 2021 at 5:00 PM
If you're linking your online banking credentials and get this error message it means you don’t have a credit card connected to your bank account. In th...
Thu, 2 Sep, 2021 at 5:00 PM
If you're linking your online banking credentials and get this error message it means your MFA information has changed. This can be easily sorted out, ...
Thu, 2 Sep, 2021 at 5:01 PM
If you're linking your online banking credentials and get this error message it means the username provided does not match the original username. This c...
Thu, 2 Sep, 2021 at 5:01 PM
If your password or MFA information has changed, or if your bank requires new authentication methods, you will receive a notification in the app instructing...
Thu, 2 Sep, 2021 at 5:01 PM